Shipping policy

At Pineapple Apparel, we want your order to reach you quickly and safely. Please review our shipping policy below:

Processing Times

• All orders are processed within 1 business day (excluding weekends and holidays).

Shipping Methods

• We ship using UPS and USPS.
• Shipping is always free unless chosen otherwise
  

Delivery Times

• Delivery times vary by location but are typically 2–5 business days once shipped.
• Please note that delivery times are estimates and may be affected by carrier delays.

Tracking Your Order

• Customers can track their orders by logging into their customer profile.

Shipping Area

• We currently only ship within the United States of America, excluding Hawaii and Alaska.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us right away. We’ll work to resolve the issue promptly and issue a refund or exchange if needed.